| RESULTS AT A GLANCE | |||
| 79 Employees Converted to Client Payroll | 33% Reduction in Turnover | 15% Reduction in Labor Hours | $4,000 Saved Per Hire in Onboarding Costs |
Overview
By late 2023, a major DFW distribution operation was relying on multiple staffing providers but still facing turnover, attendance, safety, and performance issues across all shifts. The company needed more than additional headcount. It needed a staffing partner that could bring structure, consistency, and hands-on workforce support to a contingent labor program that wasn’t delivering results.
The Challenge
Before LINK’s involvement, the operation faced several persistent labor-related issues affecting performance and efficiency:
- High turnover driving up labor and training costs
- Inconsistent workforce performance and accuracy
- Chronic attendance issues across shifts
- Safety concerns on the distribution floor
- Difficulty meeting KPI expectations
- Increased supervisory burden on internal leaders
The most telling indicator of instability: no contingent worker had ever been converted to the client’s payroll and successfully onboarded as a permanent employee.
The LINK Staffing Solution
LINK developed a customized workforce solution tailored to the client’s operation, going beyond filling openings to actively managing contingent workforce performance:
- Customized recruiting aligned with the client’s environment, culture, and performance expectations
- Structured orientation and onboarding designed to reduce early turnover and accelerate time to productivity
- A dedicated LINK lead/supervisor embedded at the facility
- Ongoing on-site presence across all three shifts, providing real-time workforce management
- Active management of field staff performance in direct alignment with the client’s KPI metrics
This approach reduced the day-to-day burden on the client’s supervisors and allowed their leadership team to refocus on core operational priorities rather than managing temporary labor issues.
The Results
Within the first year of the partnership, LINK Staffing’s solution delivered measurable operational improvements:
| Turnover | Reduced by 33%, creating a more stable and experienced contingent workforce across all shifts |
| Labor Efficiency | Contingent labor hours reduced by approximately 15% while maintaining or exceeding throughput targets |
| Onboarding Costs | New-hire onboarding costs reduced by an estimated $4,000 per hire, driven by lower turnover and better-aligned recruiting |
| Conversions | After previously converting no contingent workers at all, the operation converted 79 LINK employees to its payroll within one year |
| KPI Performance | Stronger results across key distribution metrics with improved workforce accountability |
| Profitability | Improved overall distribution center profitability through a more efficient, higher-performing workforce |
Conclusion
LINK Staffing helped this DFW distribution operation move from a fragmented contingent labor model to a more stable, accountable, and profitable workforce strategy. Through customized recruiting, structured onboarding, on-site leadership, and active performance management across all shifts, LINK delivered the kind of operational partnership that turns contingent labor from a cost center into a competitive advantage.
Need a More Stable and Accountable Workforce Strategy?
LINK Staffing has been building stable, high-performing workforces for Texas employers since 1980.
Let’s talk about what that looks like for your operation.
linkstaffing.com | (972) 256-4104